Customer Migration Checklist - Telephony

EvotecPlus specialises in the design, installation and support of telephony Cloud solutions and complementary applications.


When deciding to move to the cloud it is of primary importance to make sure that any technical changes are closely aligned within business goals and policies

Understand your various needs per space and user type

Capacity planning is always critical when designing a network-based Telephony solution. You will need to make sure that you have enough bandwidth for any situation and plenty of redundancy in case you lose a connection.

As part of planning, you will need to determine the extent of usage anticipated and make sure you account for future growth.

A call flow analysis will help you in planning.

Another important issue to account for in the migration to cloud is number porting.