Business Router Support

With EvotecPlus Router Maintenance we ensure your hardware receives regular updates to ensure optimal operation. These updates are provided to ensure your system is at its most secure and operating at the highest performance.

A router has crucial functions. Primarily, it distributes an internet connection and allows multiple devices, such as computers, to access the same network. For businesses, this means better collaboration, communication, and more productivity.

A managed router service will also give you access to details on your throughput, so you will always know exactly what you are using.

Managed Router

A managed router enables problems o be flagged and even fixed before you are even aware of them. A managed router service is key to all faults being identified straight away.

Automatic Updates

Firmware is basically the software that allows your router to communicate with its hardware components. Firmware updates are like software updates that are made to enhance the security, performance, and bug fixes of your router.

Service Level Agreement

When your service is critical to your business, being off the air for any period of time can have a drastic impact. Avoid this with a clear SLA

Premium Response Times

Three (3) hour response for any total router failure causing severe disruption to the operation of the system. Next Business Day response for all other faults as deemed non-urgent.

Speed

Knowing your speed is sufficient for your network function is important to ensure you are getting the most out of your NBN plan

Clean Router

Your router accumulates a lot of dust and dirt over time. Excessive dust can block the vents of your router, which hinders airflow and affects its performance. During a service this will be checked and corrected

Prioirty Service

Clients receive priority over non-contracted customers for on-site services and remote services.