Microsoft Teams Integration

Teams does not have built-in telephony at its core. EvotecPlus have the ability to brings together the best of Microsoft’s cloud collaboration tools with a voice, network and services expertise.

Each user is allocated a phone number associated with their Microsoft Teams client. The business can choose to migrate or port existing landline numbers, or allocate new ones.

Microsoft Teams; Teams Integration

MS Teams Direct Routing (enhanced)

  • Telephony directly out of the MS Teams Client 
  • MS Teams User becomes a virtualized OSBiz User 
  • Busy signaling on DSS Keys / UC Apps 
  • One Number Service / parallel signalling 
  • Microsoft- certified SBC required 
  • MS Teams Phone System License and/or Enterprise license required.

myPortal for Teams (plugin)

  • MS Teams UI (CTI) Plugin to control a connected OpenScape Business Phone 
  • Telephony and UC features available (Directory Access, Contact Search, Click to dial, Call Journal, etc.)
  • Plugin comes free of charge as an add-on value for the existing OSBiz UC / Groupware license / full UC power 
  • No MS Teams Phone or Enterprise license required

MS Teams Direct Routing Benefits

Powerful

OpenScape Business provide powerful telephony features on top of MS Teams Collaboration

Connecting

Phone calls and features (like forwarding, consult, etc.) between OpenScape Business and Teams (vice versa) possible

Redundancy

OpenScape Business can be act as an "on-prem“ gateway for MS Teams with no further needed MS Calling Plan (MS as a Carrier)

Complements

OpenScape Business complements MS Teams with additional values like Attendant Console, Contact Centre, etc.

Flexibility

The customer can decide, whether to choose OpenScape Business as the preferred UC App or MS Teams (depends on the use case)

myPortal for Teams PluginBenefits

Powerful

Customers can use MS Teams for collaboration and OpenScape Business for powerful telephony and UC services

Protection

Customers can keep their existing OpenScape Business phone system of trust and therefore leverage their investment

Flexibility

Customers can keep their well known SIP Provider of choice or choose their preferred one

Complements

OpenScape Business complements MS Teams with additional values such as Attendant Console, Contact Center, etc.

Attractive

myPortal for Teams can already be used without the need of a MS Phone System and/or Enterprise license. Cost efficient way to provide powerful and well known telephony services within Microsoft Teams

Atos Unify OpenScape Business

PABX; Phone System

Unified Communication takes all the ways your staff communicate and integrates them into a single place in a flexible, user friendly and scalable solution. What your staff get is a consistent user experience however they choose to use the system.

Atos-Unify’s OpenScape Business platform is a contemporary, future-proof solution for the communication and collaboration needs of today’s small and medium sized businesses.